Last updated 1/20/21 at 5:00PM
The ASM Global Grand Rapids offices are currently closed. For updates and information regarding your upcoming event continue to monitor our websites. VanAndelArena.com DeVosPlace.orgDeVosPerformanceHall.comBOX OFFICE
The DeVos Place & DeVos Performance Hall box office will be closed Monday, March 16th until further notice. For updates regarding DeVos Performance Hall, upcoming events and box office hours continue to check this website, DeVosPerformanceHall.com
Various upcoming events at DeVos Performance Hall have been postponed, rescheduled or ultimately cancelled, see affected list below. Please check our schedule of events
for details regarding your upcoming event. If your event is postponed, your tickets will be valid for the rescheduled date.TICKETS
Tickets for upcoming shows that have been postponed or rescheduled will be honored at the rescheduled date. Patrons are urged to hold on to their current ticket until further information has been released. If the event organizer/promoter is offering refunds for postponed or rescheduled events, a refund link will appear on your Ticketmaster account. If you purchased tickets at the Van Andel Arena or DeVos Place box office in person, please click here
to fill out the Ticket Refund Request Form. Please note that some events are accepting refund requests for postponed or rescheduled events during a specific time period only.
If your event is cancelled, your tickets will be automatically refunded to the original purchaser via Ticketmaster. Tickets purchased at the box office using credit card payments will automatically be refunded, and those purchased with cash can be refunded as soon as the box office re-opens or click here
to fill out the Ticket Refund Request Form.
Check with your point of purchase for additional information. For tickets purchased through Ticketmaster, contact Ticketmaster Customer Service online or via phone at 800-653-8000. If you purchased ticket through a third party ticket reseller, please contact them for information. To purchase tickets for upcoming shows please visit Ticketmaster.com
We appreciate your patience as we work with Ticketmaster while they facilitate an unprecedented number of event postponements and cancellations across the country and around the world.
More information regarding refund policies and procedures will be forthcoming, please check our websites for updates.