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DeVos Performance Hall interior

COVID-19 Updates

Last updated 9/18 at 9:00 AM
The ASM Global Grand Rapids offices are currently closed. For updates and information regarding your upcoming event continue to monitor our websites.


The DeVos Place & DeVos Performance Hall box office will be closed Monday, March 16th until further notice. For updates regarding DeVos Performance Hall, upcoming events and box office hours continue to check this website,


Various upcoming events at DeVos Performance Hall have been postponed, rescheduled or ultimately cancelled, see affected list below. Please check our schedule of events for details regarding your upcoming event. If your event is postponed, your tickets will be valid for the rescheduled date.


Tickets for upcoming shows that have been postponed or rescheduled will be honored at the rescheduled date. Patrons are urged to hold on to their current ticket until further information has been released. If the event organizer/promoter is offering refunds for postponed or rescheduled events, a refund link will appear on your Ticketmaster account. If you purchased tickets at the Van Andel Arena or DeVos Place box office in person, please click here to fill out the Ticket Refund Request Form. Please note that some events are accepting refund requests for postponed or rescheduled events during a specific time period only.

If your event is cancelled, your tickets will be automatically refunded to the original purchaser via Ticketmaster. Tickets purchased at the box office using credit card payments will automatically be refunded, and those purchased with cash can be refunded as soon as the box office re-opens or click here to fill out the Ticket Refund Request Form.

Check with your point of purchase for additional information. For tickets purchased through Ticketmaster, contact Ticketmaster Customer Service online or via phone at 800-653-8000. If you purchased ticket through a third party ticket reseller, please contact them for information. To purchase tickets for upcoming shows please visit

We appreciate your patience as we work with Ticketmaster while they facilitate an unprecedented number of event postponements and cancellations across the country and around the world.

More information regarding refund policies and procedures will be forthcoming, please check our websites for updates.
Stop the spread of germs
Broadway GR presents Charlie and the Chocolate Factory March 13-15, 2020 Cancelled
The Price Is Right Live! March 17, 2020 February 1, 2021
MasterChef Junior Live! March 18, 2020 May 3, 2021
GR Symphony: UP March 20-22, 2020 Cancelled
GR Symphony: Beethoven Celebration March 27-28, 2020 Cancelled
Alice Cooper April 3, 2020 Cancelled
Celtic Woman April 4, 2020 June 4, 2021
The Bachelor Live April 5, 2020 TBD
Brit Floyd April 8, 2020 Cancelled
Live at Night with the Free Beer & Hot Wings Morning Show April 11, 2020 June 5, 2021
GR Symphony: Concerto April 17-18, 2020 Cancelled
GR Symphony: The Pianist April 19, 2020 Cancelled
Haters Roast April 21, 2020 Cancelled
Men Are From Mars Women Are From Venus April 25, 2020 October 30, 2020
Opera GR: Turandot May 1-2, 2020 March 19 & 20, 2021
GR Youth Symphony & Classical Orchestra May 3, 2020 Cancelled
Baby Shark Live! May 5, 2020 Cancelled
Home Free May 7, 2020 March 21, 2021
GR Symphony: The Beatles Experience May 8-10, 2020 Cancelled
GR Symphony: Mahler's Resurrection May 15-16, 2020 Cancelled
Broadway GR presents Escape From Margaritaville May 26-31, 2020 Cancelled
Jason Isbell & 400 Unit June 23, 2020 June 1, 2021
Tim Allen July 18, 2020 July 17, 2021
Maks & Val Live! August 6, 2020 June 15, 2021
GR Symphony Presents Beethoven's Fifth September 11-12, 2020 TBD
GR Symphony Presents Leslie Odom Jr. September 16, 2020 TBD
GR Symphony Presents Decades: Back to the 80's September 18-19, 2020 TBD
GR Symphony Presents Stauss: Also Sprach Zarathustra October 2-3, 2020 TBD
GR Symphony Presents Coco In Concert-Live-to-Film October 10, 2020 TBD
Broadway GR presents Come From Away October 13-18, 2020 August 31-September 5, 2021
GR Symphony Presents Petroushka October 23-34 TBD
GR Symphony Presents The Pianists With Natasha Paremski November 1, 2020 TBD
GR Symphony Presents The Polar Express in Concert November 6-8, 2020 TBD
GR Symphony Presents Saing-Saens Organ Symphony November 13-14, 2020 TBD
Broadway GR presents Hairspray November 17-22, 2020 July 20-25, 2021
Broadway GR presents Mannheim Steamroller Christmas November 30, 2020 November 29, 2021
GR Symphony Presents Metro Health Holiday Pops December 3-6, 2020 TBD
Grand Rapids Ballet presents The Nutcracker Dec. 11-13 & 18-20, 2020 TBD
GR Symphony Presents Cirque de Noel December 16-17, 2020 TBD
*List of affected shows subject to change*
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